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Privacy statement will request, process or use personal client data without prior agreement only to the extent necessary for contractual or billing purposes. Data is processed in accordance with the following privacy statement:

General is very committed to protecting the client’s privacy. Personal information is collected, used and disclosed only as described in this Privacy Statement and within the legal regulations of the German law. When the client orders with he/she automatically accepts the Privacy Statement and agrees on data being collected, disclosed and used as outlined below. You can surf on our webpage anonymously without indicating your name or any other personal details. Your personal details will only be collected if you place an order with It is your personal choice to disclose details to in addition to the mandatory details required to place an order. Upon conclusion of a contract your personal details will be processed and stored with All fields that are marked with an asterix obtain data that is mandatory. Without the mandatory details will not be able to provide its service and execute the order. Any additional details are optional.

Collection of Data

Data is only being collected and stored on’s own server. The server is located in Germany. There is no transfer of data to other countries outside the European Union.

Data Security through Encryption

When you place an online order with, your personal information is confidential and therefore, if technically feasible, encrypted using SSL encryption technology before being sent over the Internet. We use SSL technology to prevent your information from being stolen or intercepted through third parties while being transferred to us. However, during the set up of a safe connection data is sent via the internet unencrypted. At this point there is a chance that third parties intercept or read your data. You always have the option not to provide information by choosing not to use a particular service or feature. You can cancel the connection to at any time by pressing the cancelling button if you don’t wish to further transfer your data.

Verification and Data Processing

According to our terms and conditions preserves the right to verify or initiate the verification through third parties of the seller’s details (name, address, delivery address, bank details, credit card details or other financial information) as well as the client’s creditworthiness. For commercial clients this includes collecting common information through information agencies. Furthermore reserves the right to verify banking or credit card details or any other financial details that are stated during the ordering process as well as contacting account-holding banks for credit checks and any general information, customary in banking as per’s discretion, if deems it necessary in order to guarantee the conclusion of the contract.

Third Parties

In order to guarantee the conclusion of the contract, especially in regards to shipment delivery and payment transaction’s online store contains links to and from reliable third party sites, which are operated and maintained by separate companies. Based on’s business model, the involvement of third parties allows us to provide our services cost-effectively and competitively. will therefore forward only necessary personal information about our clients for the conclusion of a contract. You can find a list of’s reliable third parties below:

  • Deutsche Post AG
  • DHL Vertriebs GmbH & Co. OHG
  • EuroTreuhand Inkasso GmbH
  • Grahl & Nicklas GmbH

All transferred data will be kept and processed during the period of the contract’s conclusion and exclusively used under the terms of the contract.’s contractual partners are obliged to delete any personal client information after the complete conclusion of the contract and provided the data is not necessary anymore.


To enhance your shopping experience is using a feature on your Internet browser called a cookie, which are small files that contain the necessary data to ensure the safe communication with the system, including the shopping system. is using cookies for the following reasons:

  • For administrating articles that you select for your shopping cart
Cookies used by are saving the following data:
  • All personal data that has been entered by the client
  • All articles that have been selected for the shopping cart
Cookies save data for 24 hours and delete are deleted automatically afterwards.

Temporary Storage of Data related to internet offer

JEvery access to’s internet offer is logged and saved in a protocol data file (log file). This log file stores the following data for a maximum of 14 days:

  • name of the accessed file
  • date and time of access
  • amount of transferred data
  • notice, if access has been successfu
The stored data is only kept and evaluated in order to enhance‘s internet offer, it does not give any conclusion about the person accessing the internet offer and therefore does not contain personal details.


As a matter of policy, will never sell or rent your personal information to third parties for their marketing purposes or any other purpose that is against the law.

With the consent of the client, reserves the right to generate, use and process inventory data and any other optional data for consulting, advertising and market research purposes as well as for enhancing’s service offer and product portfolio.

Disposal of Data

  • Grahl & Nicklas GmbH
  • All details related to an online order with will be deleted 30 days upon complete settlement of the order.

    External Links

    The web site contains internal as well as external links to web sites owned and operated by third parties. does not endorse or otherwise accept responsibility for the content or privacy policies of such third party web sites. If the http address doesn’t appear automatically by moving your mouse over the link, you wait until a small window pops up, click the right mouse button and click on properties to obtain the http address.

    Client Rights

    1. The client has the right to revoke a previous consent to generate, process or store personal data at any time without needing to state any reasons.

    The client may send the revocation to:
    Owner: Heiko Frosch
    Nusszeil 86
    60433 Frankfurt

    Tel. +49 (0) 69 / 95 10 31 70
    Fax. +49 (0) 69 / 95 10 31 71

    2. The client has the right to access the previous granted consent on generating, processing or storing personal data at any time. If the client wishes to exercise these rights, please send an email to or contact the above stated details.

    Frankfurt, den 26.10.2010, Ihr Heiko Frosch | Im Herrnwald 4 | 65779 Kelkheim | Tel. +49 (0) 61 95 / 977 17 90 | Fax. +49 (0) 61 95 / 977 17 91
    Copyright © 2018 Oboe Shop